General health services | Galea

General health services (GPs, emergency, allied health)

Support better mental health decisions — fast.

Designed for time-poor teams, Galea helps GPs and urgent care services flag concerns early, guide next steps, and support safer referrals — without adding to workload.

Who this page is for

  • Primary care - GPs, practice nurses, health visitors, urgent care teams
  • Emergency services - Paramedics, A&E practitioners, police officers, firefighters
  • Occupational health - OH nurses, case managers, RTW coordinators

Common concerns of Health Professionals:

What the Galea platform does

Our platform provides structured tools to help general healthcare professionals:

  • Triage and guide patients with discreet, guided self-assessments
  • Document concerns consistently and refer with clarity
  • Support mental health engagement for those who won’t access specialist services
  • Track outcomes and concerns over time, with the patient in control

This system works in primary care clinics, OH departments, A&Es, and emergency response environments.

Where this fits in the care journey

Pre-Care
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Pre-Care

Self-assessments give clients space to reflect — and practitioners insight before the first session

During Care
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During Care

Structured assessment tools guide the clinical process, flag risk, and reduce manual admin

Post-Care
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Post-Care

Clients can continue to reflect and monitor changes, and practitioners can track outcomes over time

Why it matters

You’re often the first contact for people struggling with mental health — and sometimes the last.

This platform helps you:

  • Spot issues early — before they escalate
  • Prioritise who needs more urgent care
  • Improve documentation and referrals
  • Reduce appointment burden by guiding self-reflection
  • Stay connected to patients after the appointment
  • Protect time and reduce burnout — especially when mental health isn’t your specialty

Benefits

For practitioners

  • Early insight before seeing a patient
  • Reduced appointment strain
  • Safer documentation and defensible referrals
  • Supported mental health conversations — even in high-pressure settings
  • Scalable across OH, GP, or first responder teams

For patients

  • Private self-checks
  • Tools that reduce anxiety around disclosure
  • Feel heard and prepared for follow-up
  • Access to care even if they never make it to a specialist

Explore more with Galea