Mental health services | Galea

Mental health services (secondary, community, forensic)

Streamline triage, reduce risk, and focus care where it’s needed most.

Galea equips frontline practitioners with evidence-based insight to prioritise cases, enhance safety, and relieve pressure on overloaded services — without replacing professional judgment.

Who this page is for

  • Secondary care - NHS mental health trusts, CMHTs, psychiatrists, inpatient MDTs
  • Community & voluntary sector - Charity counsellors, social care mental health teams, peer support
  • Forensic mental health - Secure units, prison healthcare teams, forensic CMHTs
  • CYPMHS - NHS CYPMHS, youth mental health teams, school-linked services

Common problems faced by mental health services:

What the Galea platform does

Our platform gives mental health professionals the tools to:

  • Support decision-making with insights from over 3,000 clinicians
  • Triage new and waiting patients using smart, self-guided pre-assessments
  • Conduct structured, defensible clinical assessments through guided digital tools
  • Monitor patients between sessions with optional check-ins and risk tracking

It complements your clinical approach across the patient care pathway, helping you deliver care that is more precise, efficient, and responsive — without losing the human touch.

Where this fits in the care journey

Triage & support
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Triage & support

Quickly prioritise patients using structured pre-assessments. Support decision-making from the outset of care.

Decision support
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Decision support

Use clinical data and benchmarking to guide safe, defensible decisions — even under pressure.

Remote monitoring
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Remote monitoring

Stay connected with patients between sessions through optional check-ins and ongoing insight.

Why it matters to mental health teams

Whether you’re working in NHS services, charity-based support, or private clinics, you’re facing increasing complexity and demand. This platform helps by:

  • Prioritising urgency — triage based on real mental health need
  • Improving accuracy and consistency — even across teams
  • Speeding up assessments — structured forms reduce documentation time
  • Enhancing clinical confidence — with machine learning-driven benchmarking that flags anomalies and suggests norms
  • Supporting safer decisions — grounded in data and a validated clinical model
  • Reducing gaps between sessions — with optional patient-led check-ins
  • Improving over time — the more it’s used, the smarter and more refined it becomes

All of this contributes to better care, clearer communication, and more resilient services.

What our Galea platform offers you

Here’s how our platform can support you:

Feature Secondary care Primary (IAPT) Community / charity Forensic CYPMHS / CAMHS
Pre-referral triage & early insight
Structured, defensible assessments
Reduced session note-taking burden
Monitoring between sessions
Risk flags & decision support
Trauma-informed language & format
Aggregated population-level data
Printable/referable summaries for continuity
White-labelling for community/charity delivery

Practitioner benefits

  • Faster, more accurate assessments
  • Decision support (3,000+ clinicans)
  • Consistent documentation
  • Machine learning–based benchmarking
  • Less time on paperwork
  • Flexible for different settings
  • Built-in safeguarding and risk flags
  • Trauma-informed and person-centred design

Patient benefits

  • Clarity through structured reflection
  • Sense of progress between appointments
  • Preparedness for formal assessments
  • Private self-assessment tools
  • Safer disclosure of sensitive issues
  • Continuity across providers
  • Shared language for healing
  • Engagement beyond the appointment

Key takeaways

  • Clinically validated: Designed with 3,000+ mental health professionals
  • Trauma-informed & customisable: Relevant across multiple settings
  • Structured but flexible: Supports NHS pathways and charity/community practice alike
  • Outcome-oriented: Enables data capture for both patient insight and service improvement
  • Integrated: Fits existing workflows, with optional white-labelling or EHR-compatible exports

All of this contributes to better care, clearer communication, and more resilient services.

Explore more with Galea